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asked questions

  • What platform do you design in?
    We design and build website templates for Wix Studio and Wix Editor.
  • What services do you offer?
    We specialise in graphic design, website design, and social media marketing to help enhance your brand's presence both online and offline.
  • How does the design process work?
    Our process begins with a consultation to understand your vision and needs. We then move into the conceptualisation phase, followed by design drafts which you review, and revisions based on your feedback, culminating in the final design delivery.
  • What makes Webwork Creative different from other design agencies?
    We pride ourselves on our personalised service, creative innovation, and commitment to quality. Our team ensures that each project is tailored to meet your unique needs and we strive to exceed your expectations.
  • How long does a typical project take?
    The timeline varies based on the project's complexity and your specific requirements. Generally, graphic design projects take 1-3 weeks, website projects 4-8 weeks, and social media marketing campaigns are ongoing with monthly evaluations.
  • Can I see examples of past work?
    Absolutely! Our portfolio is available on our website, showcasing a variety of projects we’ve completed across all our services. This can give you a sense of our style and the quality of work we deliver.
  • What is needed from me to start a project?
    We’ll need information about your company, your project goals, any specific design preferences, and any content you want included. We might also ask for brand guidelines if you have them to ensure our designs align with your brand identity.
  • What are the costs associated with your services?
    Our costs vary depending on the scope of the project. We offer different packages and can also provide custom quotes based on your specific needs. Please contact us for a detailed estimate.
  • How do revisions work during the project?
    We typically allow for multiple rounds of revisions as specified in our initial agreement to ensure you are completely satisfied with the final product. Additional revisions can be made with possible adjustments to timelines and costs.
  • Do you provide support after a project is completed?
    Yes, we offer ongoing support for all our services. For website and social media services, we provide technical support and performance monitoring to ensure everything runs smoothly post-launch.
  • Do I need to sign a contract before we start a project?
    Yes, for every project, we create a detailed contract that outlines the scope of work, timelines, payment terms, and mutual obligations. This ensures transparency and sets clear expectations for both parties, helping to ensure a smooth and successful collaboration. We'll review the contract with you to make sure all terms are understood before any work begins.
  • How do I get started with Webwork Creative?
    Just reach out to us via our website contact form, email, or phone. We’ll schedule an initial meeting to discuss your needs and how we can help bring your project to life.
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